The key to success: teamwork with customers and suppliers

At PRO3S we know sustained success is never built in isolation. Our operating model is grounded in collaboration with customers and suppliers, with a clear goal: turning outsourced processing into a real, measurable and scalable competitive advantage. To achieve this, we rely on three guiding pillars in every interaction: trust, professionalism and a service mindset.

Trust: the foundation of every collaboration

Trust is built through transparency, consistency and results. We work strictly as a third-party processor and protect our clients’ IP with NDAs and specific internal procedures.

• End-to-end visibility: 100% lot- and raw-material-level traceability.
• Auditable processes: a mature quality system with ISO 9001, ISO 14001, FSSC 22000 and GMP+ certifications.
• Data commitment: periodic reporting on production, yields/scrap and any non-conformities, with corrective action plans.

Professionalism: our calling card

We operate with versatile equipment, qualified personnel and methods that ensure consistency and compliance:

• Integrated planning: S&OP with production windows, risk-based prioritization and 24/7 shift coverage.
• Operational control: HACCP, cleaning validations, sector-segregated areas (food/feed/chemical) to avoid cross-contamination.
• Service KPIs: OTIF (On Time In Full), lead time, batch yield, preventive/corrective maintenance ratio, and incident response KPIs.

Service mindset: our purpose

A service mindset translates into anticipation, solution and continuous improvement. We support each client throughout the project life cycle: from concept to full-scale execution.

• Co-design of the process: pilot trials, DoE where applicable, scale-up and validation.
• Operational flexibility: batch sizes from 25 kg to 3,000 kg, formulation adjustments and multiple packaging formats (bags, big bags, drums).
• Proactive service: a dedicated account team with single-point-of-contact and agile response.

How we team up: from planning to value

To make collaboration effective, we define a clear engagement model from day one:

• Technical onboarding: requirement review, risk matrices, sampling protocols and acceptance criteria.
• Service Level Agreements (SLA): lead times, min/max volumes, peak management and escalation mechanisms.
• Communication cadences: weekly ops meetings, monthly steering committees and quarterly improvement reviews.
• Data governance: shared KPIs, audits and accessible traceability.

Benefits for your organisation

• Less risk, more control: stable, traceable processes that withstand audits and regulatory demands.
• Agility and extra capacity: absorb demand peaks without compromising quality.
• Cost optimisation: convert fixed to variable costs, reduce scrap and rework.
• Faster time-to-market: speed up launches while maintaining safety and quality standards.

Together, into the future

At PRO3S we aim to be more than a supplier: your trusted industrial partner. If you need a team that combines trust, professionalism and a service mindset to power your operations, we’ll be at your side every step of the way.

Shall we talk? We’ll assess your challenges and design a tailored plan so outsourcing delivers real value to your business.